• Do I need to plug in the Maestro Chef Smart Timer?

    Yes, you do.  It does have a battery built in, but you’ll be able to have it plugged in while you use it.  You can use it for a few hours before it goes dead, but then you’ll need to charge it.  We imagine you’ll be using it for 8 hours at a time

 

  • How do I mount the timer?

    Well, we can give some recommendations. But you can use a large tablet mount found at Walmart or Amazon. It’s hard to say exactly which one you should use without knowing exactly where and how you’ll mount it.

 

  • Will it get gunked up with grease?

    This Smart Timer is surprisingly durable.  We often worry about electronics getting messed up in the kitchen, but if you think about it they are already there.  Kitchens often have POS systems displayed on monitors or tablets.

 

  • What’s your return policy?

    We offer a no questions asked 30 day return policy.  Try it out and we know you’ll love it. If you have problems after that, then send us an email and we’ll see if we can help you out.  We’re not trying to squeeze every dollar out of each customer.  We’re looking to build a great brand.

 

  • Do you offer bulk discounts?

    Let’s try to work something out.  Just send us an email at sales@themaestrochef.com.

 

  • How many “Actions” can I program for each menu item?

    Right now, you can only one action per menu item.  Do you need more?  We’d like to hear from you!  support@themaestrochef.com.

 

  • How many zones per “Cooker”?

    You can choose between 1 to 3 zones per cooker.

 

  • Can you use the timer for things outside of frying?

    Of course you can.  We designed it for timing fried food products, but it’s fully customizable so you can use it for other application?

 

  • Do I have to have an “Action” for each menu item?

    No, of course not.  Sometimes you just need a timer.

 

  • Can I name my own menu items?

    Of course you can.  In fact, that’s part of programming the timer.  You can program up to 15 menu items.

 

  • Is it difficult to set up?

    It’s so easy.  In fact, we think that if you can use this website then you can program it.